Shipping policy
Aurevelle Shipping Policy
Shipping Policy
Thank you for shopping with Aurevelle. We are committed to providing quality jewelry and a smooth shopping experience.
Order Processing
- All orders require 7 business days for processing before shipment.
- Processing includes order verification, quality checks, packaging, and preparation for dispatch.
- Orders are processed Monday through Friday, excluding holidays.
Shipping Times
After processing, estimated delivery times are:
- United States: 7–15 business days
- Canada: 10–20 business days
- United Kingdom: 7–15 business days
- Australia & New Zealand: 10–20 business days
- International Orders: 10–25 business days
Please note that delivery times are estimates and may vary due to customs, carrier delays, weather conditions, or other factors beyond our control. as a dropshipping store , items are shipped directly from our trusted suppliers around the world
Tracking Information
Once your order has been shipped, you will receive a confirmation email with tracking information. Tracking updates may take 24–72 hours to appear after shipment.
Multiple Shipments
As we work with multiple suppliers, items in the same order may arrive in separate packages and at different times.
Incorrect Address Information
Customers are responsible for providing accurate shipping information. Aurevelle is not responsible for delays or lost packages resulting from incorrect or incomplete addresses.
Lost or Delayed Packages
If your package appears lost or significantly delayed, please contact our support team. We will work with the shipping carrier to help resolve the issue.
Contact Us
For any shipping-related questions, please contact us at:
Email: aurevellesupport@gmail.com
Store Name: Aurevelle
By placing an order with Aurevelle, you acknowledge and accept the processing and shipping times outlined in this policy.